Shipping & Delivery Policy Overview
At Zaria Silks, we are committed to ensuring your orders are delivered to you in a timely and efficient manner. Please review our shipping and delivery policy to understand how we handle your orders from dispatch to delivery.
Shipping Locations
We currently ship to most locations within India. International shipping is not available at this time. For inquiries regarding special shipping arrangements, please contact our customer service team at support@zariasilks.com.
Processing Time
Orders are typically processed within 2-4 business days after payment confirmation. Please note that processing times may be extended during festive seasons, promotional events, or in the event of high demand.
Estimated Delivery Time
- Metro Cities: 3-5 business days after dispatch
- Other Locations: 5-10 business days after dispatch
Delays may occur due to unforeseen circumstances such as weather conditions, strikes, or logistical challenges.
Shipping Charges
We offer free shipping on all prepaid orders above ₹999. A standard shipping fee of ₹70 is applicable for orders below ₹999 or for Cash on Delivery (COD) orders.
Order Tracking
Once your order is shipped, you will receive an email with the tracking number and a link to track your shipment. You can also check the status of your order by logging into your account on our website.
Delivery Partners
We partner with reputed courier services to ensure timely and secure delivery of your products. All shipments are handled with utmost care and come with basic tracking and delivery confirmation.
Failed Delivery Attempts
If a delivery attempt is unsuccessful due to incorrect shipping information or unavailability of the recipient, the package may be returned to us. In such cases, re-delivery charges may apply.
Damaged or Lost Packages
If your package arrives damaged or does not arrive within the estimated timeframe, please contact us at support@zariasilks.com within 7 days of the expected delivery date. We will work with the courier service to resolve the issue promptly.
Electronic Communications
When you visit our website and/or send emails to us, you consent to receive electronic communications from us. You agree that all agreements, notices, disclosures, and other communications we send to you electronically satisfy any legal requirement that such communications be in writing.